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We offer a 7-day return and exchange policy for unused items with original tags attached. Custom-made or altered items cannot be returned. Returns are free for damaged or defective items. For size exchanges, we provide free return shipping and send the correct size once we receive the returned item.

We provide detailed size charts for each product on the product page. For sarees, we mention the exact length and width. For dresses, we provide measurements in inches/cm for bust, waist, and hips. If you're unsure, our customer care team can help you choose the right size based on your measurements. We also offer a virtual consultation service where our stylists can guide you.

Yes! We offer custom tailoring services for saree blouses, dresses, and lehengas. You can provide your exact measurements during checkout, or visit our stores for a personal fitting session. We also provide alteration services for purchased items at nominal charges. Custom orders typically take 10-15 days for completion, depending on the complexity.

For orders within India, delivery typically takes 5-7 business days. Express shipping (2-3 days) is available at an additional charge. International shipping takes 10-15 business days depending on the destination. You'll receive tracking information as soon as your order ships. All orders placed before 2 PM IST are processed the same day.

Yes, we ship to over 50 countries including USA, UK, Canada, Australia, UAE, and Singapore. International shipping charges are calculated at checkout based on your location. Please note that customers are responsible for any customs duties or taxes imposed by their country. We provide all necessary documentation for smooth customs clearance.

For silk sarees: Dry clean only. Store wrapped in muslin cloth in a cool, dry place. Avoid direct sunlight. For embroidered items: Store flat, do not hang. For cotton dresses: Hand wash in cold water with mild detergent. Each product comes with specific care instructions. We also offer professional cleaning services at our stores for delicate items.